Data Deletion Instructions

Last updated: 12/6/2025

Your Data Privacy Rights

At Colaber, we take your privacy seriously. In compliance with data protection regulations like GDPR, CCPA, and others, you have the right to request deletion of your personal data from our systems.

This page outlines the process for requesting data deletion and what you can expect from our team.

How to Request Data Deletion

1. Send Your Request

Email us at privacy@colaber.in with the following information:

  • Subject line: "Data Deletion Request"
  • Your full name and email address associated with your account
  • Your Facebook User ID (if applicable) - You can find this in your Facebook settings
  • Clear statement that you want your data deleted

2. Verification Process

For security purposes, we will verify your identity before processing any data deletion request. This may involve:

  • Email confirmation from the registered email address
  • Additional identity verification if required

3. Processing Timeline

Once verified, we will process your request within 30 days. You will receive:

  • Immediate confirmation of your request receipt
  • Progress updates if the process takes longer than expected
  • Final confirmation once data deletion is complete

What Data We Delete

Deleted Data

  • Personal profile information
  • Account credentials
  • User preferences and settings
  • Chat and message history
  • File uploads and documents
  • Activity logs and usage data
  • Any stored personal information

Important Notes

  • Some data may be retained for legal compliance
  • Anonymous, aggregated data is not deleted
  • Data in active backups will be purged in next cycle
  • Third-party integrations may retain their own copies
  • Deletion is permanent and cannot be undone

Ready to Submit Your Request?

Send your data deletion request to our privacy team. We're here to help and ensure your request is processed smoothly.

Additional Resources

Frequently Asked Questions

How long does data deletion take?

We process most requests within 30 days. Complex cases or large amounts of data may take slightly longer, but we'll keep you updated throughout the process.

Can I recover my data after deletion?

No, data deletion is permanent and irreversible. Please ensure you have backups of any important information before requesting deletion.

What if I use Facebook Login?

If you signed up using Facebook, please include your Facebook User ID in your request. You can find this in your Facebook Settings under "Apps and Websites".

Are there any fees for data deletion?

No, we do not charge any fees for data deletion requests. This service is provided free of charge to all users.